Thorpe Street Health. Integrated health. Rooted in you.

Our services

Workers Compensation Doctor in Rockingham

First Certificates of Capacity, progress certificates and return to work support, for injured workers and the employers who send them.

  • Certificate

    Same visit

    A First Certificate of Capacity is issued at the appointment, not posted later.

  • Patients

    Anyone

    New and existing patients. You do not need to have been here before to be seen for a work injury.

  • Choice of doctor

    Yours

    In WA an injured worker chooses their own treating doctor. It does not have to be the employer's.

  • Also available

    Medicals

    Pre-employment medicals for employers, booked through reception.

What we cover

What We Do For Work Injuries

These are the things people most often book us for.

  • First Certificate of Capacity

    The WorkCover WA form your claim cannot be lodged without. It records the date of assessment, the clinical findings, the diagnosis, and your capacity for work.

  • Progress certificates

    The follow-up certificates that keep your employer and the insurer updated as your capacity changes. Booked as you need them, with the same doctor where possible.

  • Injury management planning

    The activities, interventions and goals that go on the certificate, worked out with you rather than written at you.

  • Return to work support

    Practical advice on what you can and cannot do at work now, and reviewing that as things change.

  • Referral where it is needed

    Imaging, physiotherapy, specialist opinion. We have an exercise physiologist in the same building.

  • Pre-employment medicals

    For employers assessing a candidate's fitness for a role. Call reception to arrange, as these are booked differently to a standard appointment.

In detail

You choose your own doctor

In Western Australia an injured worker chooses who treats them. Your employer can suggest a clinic, and plenty do, but the choice is yours and you can change it later if the relationship is not working.

That matters more than it sounds. The doctor who writes your certificates is the one deciding, in writing, what you can and cannot do at work. It is worth that being someone you can talk to honestly.

In detail

What happens at the first appointment

Tell reception when you book that it is a work injury, because these appointments are longer than a standard visit and the certificate has to be completed properly rather than rushed at the end.

The doctor examines the injury, records the clinical findings and the diagnosis, and works out with you what you are able to do at work at the moment. That goes onto the First Certificate of Capacity, which is a WorkCover WA form, and you leave with it.

The certificate goes to your employer with your claim form. Your claim cannot be processed until the insurer has both.

In detail

What goes on the certificate

The First Certificate of Capacity records the date you were assessed, the clinical findings, the diagnosis, and an injury management plan covering the activities, interventions and goals. It also records your capacity for work.

Capacity is not a yes or a no. The form allows for full capacity, some capacity, or a period where further treatment is needed first. Most work injuries land in the middle, which is why what your job actually involves matters so much to what gets written.

If you lift for a living, say so. If you sit at a desk but drive between sites, say that too. A certificate written without that detail is the reason people end up on restrictions that do not fit the job they actually do.

In detail

Getting back to work

Returning to work is usually part of recovery rather than the reward at the end of it, and the certificate is built around that idea. Suitable duties for a period are common, and they are written as something specific rather than a vague instruction to take it easy.

If the duties you are given do not match what the certificate says, come back. The certificate can be reviewed, and a mismatch between the paperwork and the actual job is one of the commonest reasons a recovery stalls.

In detail

For employers

If you have an injured worker, the fastest thing you can do is tell them they can be seen here and that they do not need to be an existing patient. The certificate is what holds up a claim, and it is issued at the appointment.

We also do pre-employment medicals. Those are arranged through reception rather than the online booking system, because what gets assessed depends on the role.

In detail

What we cannot tell you

Whether a claim is accepted is the insurer's decision, not the doctor's. We record what we find and what you are capable of; we do not decide the claim and cannot promise an outcome.

If you want advice on the scheme itself, the disputes process or your entitlements, there is an independent service for exactly that, and it is not run by your employer or by us.

A patient having their blood pressure taken during an assessment at Thorpe Street Health
Which appointment to book
If you needAsk for
A new work injuryA long appointment
An updated certificateA standard appointment
A pre-employment medicalCall (08) 6147 6547
Advice about your claim or entitlementsWorkCover WA, 1300 794 744

How we work

Why it matters that everything is in one building

A work injury rarely needs only a doctor. What slows recovery down is usually the gap between the people involved.

  1. An exercise physiologist upstairs

    Return-to-work often needs graded activity rather than rest. Clyve is in the same building, so a referral does not mean starting again with a stranger.

  2. The same doctor each time

    Your certificates are a running record of one injury. Continuity means the person writing them remembers what you do for a living.

  3. One record

    Imaging, referrals and certificates sit in the same file, which matters when a claim runs for months and somebody asks what happened in week three.

What happens

What happens at your appointment

  1. Tell reception it is a work injury

    When you book, say so. These appointments run longer than a standard visit because the certificate has to be completed properly rather than rushed at the end.

  2. The assessment

    The doctor examines the injury and records the clinical findings and the diagnosis. You will be asked what your job physically involves, because the certificate turns on that.

  3. Your capacity is worked out with you

    Full capacity, some capacity, or none for now. This is a conversation, not something written about you, because you know your job and the doctor does not.

  4. You leave with the certificate

    It is completed during the appointment. It goes to your employer with your claim form, and the insurer cannot process the claim until they have both.

  5. Follow-up as things change

    Progress certificates keep the employer and insurer updated. Book with the same doctor where you can, so nothing has to be re-explained.

Common questions

Frequently Asked Questions

Clear answers to the practical details patients need before booking or visiting the practice.

No. In Western Australia you choose your own treating doctor for a work injury, and you can change doctors later if you want to. Your employer can suggest somewhere, but the decision is yours.

More common questions

Clinically reviewed by Dr Ranjitha Ananda Kumar and Dr Ashwin Menon · August 2026

This page is general information, not medical advice about your own situation. Book an appointment to talk about that.

Book an Appointment

Book online with a GP, or call reception for exercise physiology.

If we are closed

In an emergency call 000 or go to Rockingham General Hospital has an emergency department, open 24 hours. If you need a GP outside our hours, Get Better Doctors is our after-hours service.

1800 238 837
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